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Control is an important function of management and a significant concept in Organisational Behaviour. It refers to the process of monitoring, regulating and influencing organisational activities to ensure that employees and teams work towards the achievement of organisational objectives. Control does not merely mean imposing restrictions on employees; rather, it involves guiding behaviour, correcting deviations and maintaining organisational effectiveness. In organisational behaviour, control begins with setting clear standards and objectives. Managers establish expectations regarding employee performance, quality, productivity, attendance, ethical conduct and organisational procedures. These standards provide employees with a clear understanding of what is expected from them. When objectives are specific and measurable, employees can better evaluate their own performance and understand how their individual contributions support organisational goals. The next stage is measuring actual performance. Organisations use various methods such as ________ _________ _________ _______ _________ ______.
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