Types of Organizational Citizenship Behavior
Organizational Citizenship Behavior (OCB) refers to discretionary actions and behaviors exhibited by employees in an organization that go beyond their formal job descriptions and contribute positively to the overall functioning of the organization. There are several types or dimensions of OCB, which include:
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Altruism: This type of OCB involves employees helping their colleagues with work-related problems or tasks without expecting anything in return. Altruistic individuals willingly offer their time and expertise to ___ ____ ______ _____ _______ ___ __________.
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