Knowledge Gap and Communication Gap

Question

19 Oct 2021

Answer :

Word Count : 442

Knowledge Gap:

This gap arises because of the difference between customer’s expectations and the retailer’s perception towards customer’s expectations. It simply means that the retailer is not aware (whatever the reason may be), what actually customers expect from him.

For example, in a departmental store, a retailer tries his level best to provide personal attention to each customer by appointing a number of sales staff, who roam near the customers to help them _______ _______ __________ _________ ______ ____ ________ ________ _____ __________ _______ __________.
___ _________ _______ _______ __________ _________ _____ _________.
______ __________ __________ _______ _________ _____ _________ __________.
___ __________ _________ _______ ______ _________ ____ __________ ______ _______.
_____ __________ ___ _________ ___ ____ __________ ________ _______.
___ ____ ______ ______ ____ _______ ___ ______ ___ ___.
_____ ____ ______ ________ ______ _________ _____ ____ _______.
___ __________ ____ _______ _____ _____ _______ ________ ______ __________.
_______ __________ ______ ___ ______.
______ _________ ______ _________ _________ ______ ______ _________ ___ ______.
__________ __________ ______ ________ _______ _______ _________ ____.
______ _________ __________ _________ ________ ___ ____.
_________ _____ __________ _________ _______ ___ _________ _________ ______.
___ _______ ________ _______ _______ _____ __________ ___ _______ ____.
_______ ___ _________ _______ ___ ___ _______.
____ _______ __________ __________ __________.
_____ ___ __________ ________ _________ ______ __________ ________ _______ ___ ______.
______ ____ ____ _____ ___ _________ _______ _____ ______ _______.
_________ _________ ____ ___ __________ ________ ___ ________ ___ ______.
___ __________ _____ _____ _________ ___ _________ ____ _________ ____ ______ ___.
_____ __________ ______ ______ ________ _______ _________ _______.
_________ ________ ______ _____ _______ _______.
__________ ________ ________ ___ _________ _______ _______ _____ ________ ______ ___.
________ _______ __________ ________ ______.
________ _____ _____ _______ __________ _____ _____ _____ ___.
________ __________ ______ _________ ___ ________ _____ _____ ___ __________ ______.
_____ _______ _____ _____ ________.
__________ ______ __________ ________ __________ _________ ________ ________ __________ ____ ______.
____ _______ ___ _________ _________ ________ ___ ___.
_______ ________ ___ _____ _________ ___ _________.
__________ _________ ___ __________ _________.
_________ ___ ________ _____ __________ _______ ____ ___.
__________ _____ _________ ___ ___ _______ ________ __________ __________ ________ _____ ____.
__________ _____ __________ _____ _____ ______ _________ __________ __________ ____ ______ __________.
________ ___ _______ _________ ________ ___ _________ _______ ______ __________.
______ _______ ________ ______ _________ _________ ______ ____ _____.
_________ __________ ________ _________ _______ ________ _______ _______ _______ ____.
____ ________ ________ _________ ______.
__________ _________ ______ _____ ______.
______ ________ ______ __________ _____ ___ ____.
______ _______ _________ ___ ________ ____ _____ ______ _________ _________ ___.
_______ _____ ________ _____ ____ _________ ____ ___ ___.
_______ _________ ____ _________ ____.
Get Full Answer on WhatsApp

IGNOU Solved Assignments Assignments Ignou Projects Project Previous Year Solved Exam Papers Notes Notes Sample Question Papers Sample Question Papers

IGNOU NEWS

Assignment Submission Last Date Extended Till 30 June 2026 Click Here★★★IGNOU June 2026 TEE Date Sheet Released Click Here★★★