Define ‘counselling’. Why is counselling important in distance education? Differentiate between counselling and tutoring?

Counselling is:

The process that occurs when a client and counsellor set aside time in order to explore difficulties which may include the stressful or emotional feelings of the client.

The act of helping the client to see things more clearly, possibly from a different view-point. This can enable the client to focus on feelings, experiences or behaviour, with a goal to facilitating positive change.

A relationship of trust. Confidentiality is paramount to successful counselling. Professional counsellors will usually explain their policy on confidentiality, they may, however, be required by law to disclose information if they believe that there is a risk to life.
Most Universities in this zone have Counselling Centres, each of such centres usually has a team of counsellors some of whom are specialists. For instance, some are mental Health Counsellors, or clinical psychologists, counselling psychologists, rehabilitation psychologists or psychological testing specialists.

Lecturers should refer the distance education students to the appropriate personnel or the counselling centre as they deem fit.

Problems Of Distance Education Students:

The Distance Education Students are expected to be mature. However, being so does not insulate them from myriads of educationally related problems and other responsibilities which may worry them. There are three general sources of tress for this category of students. These are educational, social and emotional types of stress.

Educational Stress:

The typical student is expected to take more responsibility for his learning since the programme gives him a greeter degree of control or freedom over his learning. This in itself is a problem for many. Other sources of educational stress include:

meeting deadlines for submission of term papers or writing tests examinations and assignments.

doing group work co-operatively

not knowing how to acquire good study habits

not knowing how to use the library

not knowing how to prepare for and take examinations

not knowing how to adjust to different course lecturers

not locating specialist rooms with ease

not knowing how to relate to the campus environment

not knowing how to cope with University level work or poor academic performance

not knowing how to cope with new forms of distance learning strategies apart from the printed material packages they are familiar with e.g. a combination of

interactive audio or video tape materials

television aided learning

overhead projector

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