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Business Process Reengineering (BPR) is a strategic management approach that involves the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical areas such as cost, quality, service, speed, and productivity. Instead of making small or incremental changes, BPR focuses on transforming existing processes to create greater organizational efficiency and effectiveness. The concept was popularized by Michael Hammer and James Champy, who emphasized that organizations should redesign processes from the ground up rather than simply automate inefficient practices. From a Human Resources perspective, BPR significantly affects the workforce, organizational structure, job roles, and employee performance. Human Resources plays a central role in planning, implementing, and managing the people-related aspects of business process changes. Successful BPR depends not only on technological improvements but also on employee commitment, communication, training, and change management. The key principles of Business Process Reengineering include focusing on business processes rather than individual tasks, eliminating unnecessary activities, integrating related functions, using information technology effectively, empowering employees to make decisions, and designing customer-oriented processes. Organizations adopting BPR aim to simplify workflows, reduce delays, improve service quality, and increase overall ____ ______ ____ ___ ________ ___ _______.
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