3. Explain the GENOS model of emotional intelligence

The Genos Models comprise of a set of emotionally intelligent behavioural competencies. Competencies represent skills and behaviours, based on underlying abilities and experiences, that are measurable and observable. The Genos model looks at demonstrated emotional intelligence.

• Self-Awareness – Being aware of the behaviour you demonstrate, your strengths and limitations, and the impact you have on others.
• Awareness of Others – Noticing and acknowledging others, ensuring others feel valued and  adjusting ones own style to best fit with others.
• Authenticity – Openly and effectively expressing oneself, honouring commitments and encouraging this behaviour in others.
• Emotional Reasoning – Using the information in feelings (from oneself and others) and combining it with other facts and information when decision-making.
• Self-Management – Managing one’s own mood and emotions, time and behaviour and continuously improving oneself.
• Positive Influence – Positively influencing the way others feel through problem-solving, providing feedback and recognising and supporting others’ work.
• Inspiring Performance – Facilitating high performance in others through problem-solving, promoting, recognising and supporting others’ work.

The competencies of the model help us consistently demonstrate the productive being states on the right side of the model, as opposed to the unproductive being states, that we can all be at times, on the left side _____ _______ ____ ___ ________.
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