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Organizational behaviour is concerned with understanding, explaining and improving human behaviour in organizational settings. One of its basic goals is to describe behaviour accurately. This involves systematically observing how individuals and groups act within organizations, including their attitudes, motivations, emotions and interactions. Accurate description helps managers move beyond assumptions and stereotypes and rely on evidence-based understanding of employee behaviour. Another important goal is to explain why people behave the way they do at work. By identifying causes such as individual _____ ___ ________ _______ _______.
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