Elaborate on various determinants of customer value expectations. Explain those determinants with examples from your personal experiences.

Customer Value Management (CVM) focuses on understanding, delivering, and enhancing value for customers to build long-term relationships and improve business performance. Customer value expectations are shaped by various determinants, influencing their perception of a product or service. Understanding these determinants helps businesses align their offerings with customer needs, ensuring satisfaction and loyalty.  

### 1. Product Quality  
Customers expect high-quality products that meet or exceed their needs. The durability, reliability, and performance of a product play a crucial role in shaping value expectations.  

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