Discuss the role of ERCs in helping in the implementation of DSM through power utilities.

Distinguish between a preliminary and a detailed energy audit for a power utility.

What is an energy balance? How is it prepared for energy accounting?

Explain the need for energy accounting giving examples from your own experiences in a power distribution utility.

Explain the concept of R/P ratio (reserve to production ratio) and hence give an estimate of energy resource availability.

What immediate, medium and long-term strategies can be adopted for meeting the goal of clean energy for all?

With reference to cost management, explain following:

(i) Material variance,

(ii) Fixed overhead variance,

(iii) Variable overhead variance,

(iv) Labor variance, and

(v) Sales variance.

Describe in brief the management processes of planning, controlling, organizing and leading.

 Describe various aspects of cost volume profit (CVP) analysis.

Explain various investment evaluation methods.

Customer relationship management has become an important area for public utilities'. Analyze this statement in context of any organization.

Describe practices in complaint handling with reference to customer relationship management.

Explain the concept of supply chain management in detail.

Describe how you can use the print and electronic media to sensitize your customers about timely payment of bills, and legalizing power connections.

Explain various cost components of Detailed Project Report.

Give a comparison of unit rate and turnkey contracts.

Explain various change models for business.

What are the main driving factors of change in any business?

What are different types of conflicts taking place in business organizations?

 Describe the process of conflict.