Question

 

Describe practices in complaint handling with reference to customer relationship management.

06 Mar 2026
Answer :
Word Count : 239
Effective complaint handling is a crucial aspect of customer relationship management in the management of power distribution. It begins with establishing multiple accessible channels for customers to register their complaints, such as toll-free numbers, mobile applications, email, and customer service centers. Ensuring prompt acknowledgment of complaints is _______ ________ ______ _________ ___ ______ __________ _________ __________ ________.
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