Question
Customer relationship management has become an important area for public utilities'. Analyze this statement in context of any organization.
Answer :
Word Count : 267
Customer relationship management (CRM) has emerged as a crucial component in public utility services because the nature of power distribution business involves continuous interaction with consumers. Electricity distribution organizations are responsible not only for supplying power but also for managing billing, complaint resolution, service ___ _____ ______ ______ __________ ___ _____ __________ __________ __________.
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Customer relationship management (CRM) has emerged as a crucial component in public utility services because the nature of power distribution business involves continuous interaction with consumers. Electricity distribution organizations are responsible not only for supplying power but also for managing billing, complaint resolution, service ___ _____ ______ ______ __________ ___ _____ __________ __________ __________.
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