Discuss the functions of Voluntary Consumer Organisation (VCOs) and Non-Government Organisations (NGOs)
See Answer →Discuss the important functions of Federation of Indian Chambers of Commerce and industry (FICCI).
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Discuss various schemes under "Consumer Welfare Fund provided by the State Government and other bodies.
See Answer →What is work measurement? Explain various work measurement techniques.
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What is Value Chain Analysis, and what are its main elements? Describe the CAD and CAM systems in Operations Management. Can they be integrated? If so, give details of how it works.
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What do you mean by dependent demand and independent demand? What are the key attributes of a dependent demand item? Explain with one example each from manufacturing and service organizations.
See Answer →What is demand forecasting in Operations Management? What are the various types of forecasting methods that you have studied in this course? Discuss the Delphi study as a forecasting tool. Explain the guidelines, its advantages and disadvantages of Delphi. Suggest some variants.
See Answer →What is Quality Function Deployment? How can the customer's voice be translated into a product's design specification by employing QFD? Explain with suitable examples.
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Complaint Letter (Notice) to be served on the Seller/Producer/Service Provider before filing a Consumer Complaint.
See Answer →Prepare the following Model Forms either alleging defects in the goods purchased or deficiency in Service hired by you:
See Answer →Discuss the case law of V. Krishna Kumar V. State of Tamil Nadu and others (Civil Appeal No.8065 of 2009) under Medical and Health Services.
See Answer →Discuss the Redressal Mechanisms provided under the Consumer Protection Act
See Answer →Discuss the grounds for refund of Ticket Deposit Receipt (TDR) and Refund Rules prevalent in Railways?
See Answer →Discuss in detail the procedure and formalities for making various Insurance Claims.
See Answer →Discuss in detail the duties of Consumer.
See Answer →Discuss in brief the Consumer Protection Laws in United Kingdom and Australia
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