Question

Prepare the following Model Forms either alleging defects in the goods purchased or deficiency in Service hired by you:

17 Apr 2025
Answer :
Word Count : 794

When consumers purchase goods or hire services, they are entitled to expect that the goods will be free from defects and the services will be carried out with due diligence and care. If a product or service fails to meet these expectations, the consumer has the right to file a complaint. Below are model forms that a consumer can use to address issues of defects in goods or deficiency in services.

### Model Form 1: Alleging Defects in Goods Purchased

[Your Name]  
[Your Address]  
[City, State, Pin Code]  
[Phone Number]  
[Email Address]

Date: [DD/MM/YYYY]

To,  
The Manager  
[Company Name]  
[Company Address]  
[City, State, Pin Code]

Subject: Complaint Regarding Defective Goods Purchased

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding a defective product that I purchased from your store/website. The details of the transaction are as follows:

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