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Organisational behaviour (OB) is the study of how individuals and groups act within an organisation and how this behaviour affects organisational effectiveness. Understanding OB is crucial for programme planning and evaluation because it provides insights into human dynamics, which influence the design, implementation, and success of programmes. Studying organisational behaviour helps managers and programme planners anticipate challenges, improve team collaboration, motivate staff, and enhance overall organisational performance. It allows for the identification of factors that impact productivity, employee satisfaction, and decision-making processes, which ____ ___ __________ ____ ____ _______.
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