What is the difference Programmed and Non-Programmed Decisions?

Programmed and non-programmed decisions are two types of decision-making processes that are commonly used in organizational settings. The main difference between these two types of decisions is that programmed decisions are routine decisions that can be made using pre-established rules, procedures, or guidelines, while non-programmed decisions are complex decisions that require unique or customized solutions.

Programmed decisions are made in situations that occur frequently and have clear, predefined solutions. These decisions are often made using automated systems and can be delegated to lower-level employees. For example, a fast-food restaurant might have _________ ______ _____ ________ ____ ____ ____ ________ ____ _________ _______.
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