Significance of non-verbal communication.
Non-verbal communication plays a crucial role in business communication as it enhances, reinforces, or even contradicts the spoken message. It includes body language, facial expressions, gestures, posture, eye contact, and tone of voice. These non-verbal cues help convey emotions, attitudes, and intentions, which _______ ________ _________ __________ _______ _________ ________ ___ ______ _____.
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