How are story telling, dialogues and role playing important in achieving efficient speaking skills? Explain. 

Create a pleasant and positive impression to make a best telephonic conversation against
the columns given below: 
Weak expression to be avoided                         You should use
Hello,
I’ll call you back soon.
You have got the wrong extension.
What do you want me to do about it?
No problem.
That is impossible
Who is this?
I don’t know
The only thing I can do is …
Sorry to keep you waiting.

Read the passage and answer the following questions:
Mike and Morris lived in the same village. While Morris owned the largest jewellery shop in
the village, Mike was a poor farmer. Both had large families with many sons, daughters-inlaw and grandchildren. One fine day, Mike, tired of not being able to feed his family,
decided to leave the village and move to the city where he was certain to earn enough to feed
everyone. Along with his family, he left the village for the city. At night, they stopped under
a large tree. There was a stream running nearby where they could freshen up themselves. He
told his sons to clear the area below the tree, he told his wife to fetch water and he instructed
his daughters-in-law to make up the fire and started cutting wood from the tree himself.
They didn’t know that in the branches of the tree, there was a thief hiding. He watched as
Mike’s family worked together and also noticed that they had nothing to cook. Mike’s wife
also thought the same and asked her husband, “Everything is ready but what shall we eat?”
Mike raised his hands to heaven and said “Don’t worry. He is watching all of this from
above. He will help us.” The thief got worried as he had seen that the family was large and
worked well together. Taking advantage of the fact that they did not know he was hiding in
the branches, he decided to make a quick escape. He climbed down safely when they were
not looking and ran for his life. But, he left behind the bundle of stolen jewels and money
which dropped into Mike’s lap. Mike opened it and jumped with joy when he saw the
contents. The family gathered all their belongings and returned to the village. There was
great excitement when they told everyone how they got rich. Morris thought that the tree
was miraculous and this was a nice and quick way to earn some money. He ordered his
family to pack some clothes and they set off as if on a journey. They also stopped under the
same tree and Morris started commanding everyone as Mike had done. But no one in his
family was willing to obey his orders. Being a rich family, they were used to having servants
all around. So, the one who went to the river to fetch water enjoyed a nice bath. The one
who went to get wood for fire went off to sleep. Morris’s wife said “Everything is ready but
what shall we eat?” Morris raised his hands and said, “Don’t worry. He is watching all of
this from above. He will help us.” As soon as he finished saying, the thief jumped down
from the tree with a knife in hand. Seeing him, everyone started running around to save their
lives. The thief stole everything they had and Morris and his family had to return to the
village empty handed, having lost all their valuables that they had taken with them.
1) Why did Mike and his family decide to rest under the thief’s tree?
a) Being a large family, they knew that they could easily defeat the thief
b) It was a convenient spot for taking a halt at night
c) There was a stream nearby and wood enough to build a house
d) That was the only large tree that could shelter their large family
2) Which of the following best describes Morris?
a) He was a rich businessman
b) He bullied his wife
c) He paid his servants well
d) He was greedy and imitated Mike
3) What did Mike mean when he said “He is watching all this from above”?
a) He had spotted the thief and wanted to scare him
b) He was telling his wife to have faith in god
c) It was just a warning for his family members to stick together
d) He was begging the thief to help his family
4) Why did the thief return to the tree?
a) To wait for Mike to return
b) To set up a trap
c) To wait for Morris’s family
d) Not mentioned in the passage
5) How did the fellow villagers react to Mike getting rich overnight?
a) They were jealous of him
b) They were very excited
c) They followed his example
d) They envied him 

How are story telling, dialogues and role playing important in achieving efficient speaking skills? Explain. 

Define ‘communication’. Why are Communication Skills important? Discuss the 7 Cs of communication.

What do you understand by Comprehension? Explain Expository text and its types.

Read the following passage and answer the questions that follow: 
1) The sage of science, Einstein, was sitting in a depressive and pensive mood one evening.
His eyes were brimming with tears. The pain was evident on his face. He peeped out of the
window of his room. The sun had set a few minutes back. The sky was filled with a reddish
glow. At this sunset, he felt that it was humanity that had sunk into devilish darkness and
the reddish glow in the sky was the blood of humanity spilling all over the sky from earth.
With tired steps, he walked back to his chair and settled down. It was the 9th of August
1945. Three days back, he had felt the same agony as if someone had torn him apart. He
was deeply hurt and depressed when they heard on the radio that America had dropped an
atom bomb on the Japanese city, Hiroshima. Today, within three days another bomb was
dropped on another city, Nagasaki and lakhs of people had been killed.
2) He had heard that the blast released so much energy that it had paled all past
destructions in comparison and death had played out a pitiable dance of destruction. The
flames that broke out of the bomb were burning, melting and exploding buildings. Scared
of the heat of the bomb, people had jumped into lakes and rivers, but the water was boiling
and the people too were burnt and killed. The animals in the water were already boiled to
death. Animals, trees, herbs, fragrant flowering plants were all turned into ashes. The
atomic energy destruction had just not stopped there. It had entered the atmosphere there
and had spread radiation that would affect people for generation to come and would also
bring about destructive irreversible biological changes in animals and plants.
3) As the news of the atomic attack reached Einstein, and he became aware of the glaring
horror of the abuse of atomic energy, his distress and restlessness knew no bounds. He
could not control himself and picked up his violin to turn his mind on the other things.
While playing the violin, he tried to dissolve in its sad notes, but couldn’t. He was burning
on the embers of destruction; his heart was filled with an ocean of agony and tears just
continued streaming uncontrollably out of his eyes. Night had fallen. His daughter came up
and asked him to eat something as he had not taken anything for the last four days. His
voice was restrained and he said, “don’t feel like eating.”
4) He could not sleep that night. Lying down, he was thinking how he had drawn the
attention of the then American President Roosevelt towards the destructive powers of an
atomic bomb. He had thought that this would be used to scare Hitler and put an end to the
barbarism that. However, Roosevelt kept him in the dark and made false promises.
Eventually, he had abused Einstein’s equation of E= mc2
that resulted in the destructive
experiments. His actions had made science and scientists as murderers. Einstein kept on
thinking for a long time. Eventually, he slipped into sleep. When he woke up at dawn, there
was a new dawn in him too. The atomic threat had transformed his heart.
5) The next day, he decided to disassociate himself from the scientific policy of the
government and all governmental institutions. He decided to open educational institutions
for children, adolescents and youth – institutions where along with science, spirituality will
be compulsorily taught.
6) To inaugurate this institution, he had invited two great philosophers, Bertrand Russell
and Albert Schweitzer. Ten other great scientists who had won Nobel Prizes in different
fields were also invited. They all saw a different Einstein, not a great scientist but a sage in
him. The institution was opened by garlanding a photo of Mahatma Gandhi. While
garlanding the Mahatma, he became emotional and said with a lump in his throat, “I bow
down to the great man who fought for the independence of his country through nonviolence. He could do so because he was a truthful man and true spiritualist.”
7) Those who teach science should be taught spirituality too. Without harmony between
science and spirituality, the destruction would continue unabated. A few years after this
institution was built, a Japanese delegation came to meet him. Einstein broke down in the
meeting and said, “You can give me any punishment and I will accept it. Anyway, I have
decided to lead my life in penitence.” The Japanese were moved by his sincerity and forgot
their grief.
1) Besides two great philosophers how many other scientists were invited by Einstein to
 inaugurate the institution where spirituality would be compulsorily taught? 
 i) Five (ii) Ten (iii) Eight (iv) Fifteen
2) Which musical instrument did Einstein play when he was in grief? 
 i) Harmonium (ii) Guitar (iii) Violin (iv) Flute
3) Einstein came to know that America had dropped an atom bomb on the Japanese city,
 Hiroshima through 
 i) Television (ii) Newspaper (iii) Radio (iv) A telephonic message
4) Which American President was told about the destructive power of an atomic bomb? 
 (i) Kennedy (ii) Bill Clinton (iii) Lincoln (iv) Roosevelt
5) Einstein said to the Japanese delegation: 
i) “You can give me any punishment and I will accept it.”
ii) “I am not at fault.”
iii) “What could I do?”
iv) “The President didn’t agree to my advice.”
6) What did Einstein do to overcome his distress after getting the news of the Narrative
Text atomic attack? 
7) Which event in 1945, according to Einstein, turned science and scientists into murderers?
8) What did Einstein do to show his displeasure over the atomic attack? 
9) Why did Einstein want harmony between science and spirituality while teaching in
educational institutes? 
10) Which word/phrase means the same as: 
i) Extreme mental pain (para 1)
ii) repentance (para 7)