Explain the concept of Total Quality Management (TQM). Assuming you as

Question

Explain the concept of Total Quality Management (TQM). Assuming you as a Principal in a School, what efforts would you make to achieve Total Quality Management of your School? Discuss with suitable examples.

22 Apr 2024

Answer :

Word Count : 564

Total Quality Management (TQM) is a management philosophy that focuses on continuous improvement, customer satisfaction, and employee involvement in all aspects of an organization. It originated in the manufacturing sector but has since been applied to various industries, including education. In the context of a school, TQM involves creating an environment where every member of the school community is committed to delivering the highest quality education and services.

As the Principal of a school, implementing TQM involves several key efforts aimed at enhancing the overall quality of education and school operations. Here's how I would approach achieving Total Quality Management in my school:

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