Every organization has a specific quality programme. Discuss the quality programme followed by an organization of your choice and how it helps the organization sustain in the competitive world.

One organization that exemplifies a robust quality program is Toyota Motor Corporation. Toyota is renowned for its Total Quality Management (TQM) approach, which integrates various principles and practices aimed at continuous improvement, customer focus, and employee involvement.

Toyota's quality program is deeply rooted in its philosophy of "The Toyota Way," which encompasses two core principles: continuous improvement (Kaizen) and respect for people. The company's quality program revolves around several key aspects:

1. Kaizen Philosophy: At the heart of Toyota's quality program is the concept of Kaizen, which emphasizes continuous improvement in all aspects of operations. This philosophy encourages employees at all levels to identify inefficiencies, suggest improvements, and implement changes to enhance quality, reduce waste, and increase productivity.

2. Just-in-Time (JIT) Production: Toyota's production system focuses on JIT manufacturing, where parts and materials are delivered _____ ______ ____ ____ ____ _______ ___ __________ _________ _____ _________.
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