Question

‘E-governance has brought in an electronic transformation in public service delivery’. Elaborate with examples.

01 Dec 2020
Answer :
Word Count : 431

Electronic Governance, often referred to as e-governance, represents the use of information and communication technologies (ICTs) to enhance and transform the delivery of public services. This shift from traditional governance methods to electronic systems has indeed brought about a significant transformation in how governments interact with citizens and deliver services. Here, we will elaborate on the impact of e-governance, citing examples that highlight the electronic transformation in public service delivery.

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