Question

 Discuss the concept of New Public Management.

05 Aug 2026
Answer :
Word Count : 541
New Public Management (NPM) is a reform-oriented perspective in public administration that emerged prominently during the 1980s and 1990s as a response to the perceived limitations of traditional bureaucratic administration. It seeks to make public organisations more efficient, responsive, flexible and performance-oriented by incorporating selected principles and practices from the private sector. NPM is therefore associated with a shift from rule-bound administration towards results, managerial autonomy and citizen-oriented service delivery. Traditional public administration emphasised hierarchy, centralisation, detailed rules, permanent bureaucracy and procedural control. NPM challenged this model by arguing that _______ ___ ___ _________ _____ _________ ____ __________.
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