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Information and Communication Technology (ICT) has transformed governance by enhancing the efficiency, transparency, and responsiveness of public systems management. ICT applications enable government agencies to process large volumes of data quickly, facilitating informed decision-making and evidence-based policy formulation. Through digital platforms, services such as tax filing, social welfare distribution, and citizen grievance redressal can be automated, reducing _________ ______ _________ __________ ______ _________ ______.
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