Role and Responsibility of Quality Control Specialist

Importance of Helpdesk

True or False: 
i. Vendors bank details are available in Vendor Master.
ii. The computer based application that allows the management of the requests from creation to closure is called Request Tracker.
iii. The quality control team should be a part of the AP team to be most effective.
iv. Degree of certainty of a possible outcome is Risk.
v. The Duality principle of accounting is also called principle of accounting equivalence.

Fill in the blanks:
i. The activity of placing an orderto buy stationery items belong to-----------------stage.
ii. The average time taken for a transaction to be completed is called---------------- --.
iii. Purchase activities consist of ------------------------ and--------------------- process.
iv.---------------Invoices are raised by the vendor for purchases that were made without raising PO.
v. Measurements taken on an activity to measure its quality is called --------------------.

Explain the various heads of liabilities and assets of Balance Sheet?

Record the following transactionsin Journal of Ram and post them into Ledger 

i. Commenced business with cash Rs 6,00,000
ii. Goods purchased fromShah Rs 60,000
iii. Goods returned to Shah Rs 30,000
iv. Interest paid to Shyam Rs 20,000
v. Commission received fromVarun Rs 6,000
vi. Sold goodsto Kabir Rs 5,00,000
vii. Discount allowed to Kabir Rs 20,000
viii. Discountreceived from Shah Rs 9,000
ix. Furniture purchased on cash Rs 80,000
x. Cash paid to Shah Rs 7,000

Discuss the various Accounting Standard adopted in India?

Write short notes with example on: 

i . Discounting of Bills of exchange
ii. Suspense Account

Distinguish between the following: 
i. Outstanding Expense & Prepaid Expenses
ii. Outstanding Income & Unearned income
iii. Provision & Reserve
iv. Interest on Capital & Interest on Drawing
v. Share & Debenture

Explain the difference between “core”, “core and non-critical” and “non-core and noncritical” processes. Give at least one example of each in a business organization.

Explain the difference between “core”, “core and non-critical” and “non-core and noncritical” processes. Give at least one example of each in a business organization.

What are the various Career options in a BPO industry? Explain the Growth of an individual in F&A BPO Industry by considering the working condition in BPO Industry?

Describe the various stages Enabling Technologies & their impact in a BPO organization.

Explain the different phases in Finance and Accounting Outsourcing?

Differentiate between: 
i. Voice and non- voice processes
ii. Off-shoring and Out sourcing

Why is India considered as one of the best option for the outsourcing facility?  Explain India’s advantage in global outsourcing with examples.

What is cultural sensitization in USA & UK?

 Place a tick mark (√) ‘T’ if you consider the statement as True and ‘F’ if you
consider it as false. 

a) Mild anxiety serves as a motivational force by making one alert physically and mentally.

b) Involuntary micturition is normal by the age of 3-5 years.
c) Insomnia and sleep walking are chronic disturbances of sleep patterns. 
d) In Autism, puberty can be the turning point for either improvement or further deterioration.
e) Mental retardation is classified on the bases of growth and development.

Match the following:

 Fill in the Blanks 

1) Client should learn how to control anxiety by doing ___________.
2) Neurotransmitter influential in causing OCD is ___________.
3) Eye Symptom of intoxication due to Narcotics and Opiates is __________________.
4) Persistence of day and night wetting after the age of five years is ______________.
5) One of the most widely used medications for treating bipolar disorder is __________