What is we non-verbal communication? Explain its importance of communication process.

Nonverbal communication (NVC) is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, and body language. It includes the use of social cues, kinesics, distance (proxemics) and physical environments/appearance, of voice (paralanguage) and of touch (haptics). It can also include the use of time (chronemics) and eye contact and the actions of looking while talking and listening, frequency of glances, patterns of fixation, pupil dilation, and blink rate (oculesics).

Nonverbal communication involves the conscious and unconscious processes of encoding and decoding. Encoding is defined as our ability to express emotions in a way that can be accurately interpreted by the receiver(s). Decoding is called "nonverbal sensitivity", defined as the ability to take this encoded emotion and interpret its meanings accurately to what the sender intended. Encoding is the act of generating information such as facial expressions, gestures, and postures. Encoding information utilizes signals which we ____ __________ ___ __________ ________ ___ _____ _____ _______ ____ __________.
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