Question

What is software and hardware troubleshooting? Suggest various measures to solve or prevent problems related to computer software and hardware.

10 Aug 2021
Answer :
Word Count : 854

Software troubleshooting is the process of scanning, identifying, diagnosing and resolving problems, errors and bugs in software. It is a systematic process that aims to filter out and resolve problems, and restore the software to normal operation. It is a subcategory of IT troubleshooting.

Hardware troubleshooting is the process of reviewing, diagnosing and identifying operational or technical problems within a hardware device or equipment. It aims to resolve physical and/or logical problems and issues within a computing hardware. Hardware troubleshooting is done by hardware or technical support technician.

Various measures to solve or prevent problems related to computer software and hardware are :

1. Free up RAM by closing other open programs.

Every piece of software uses Random Access Memory (RAM). The more software that's running on your computer, the more RAM it uses. This can be especially problematic if you're using older machines that don't have a lot of RAM. So if a software program refuses to load or is running slowly, the first thing to do is to close ___ __________ _____ ___ _________ ______ __________ ________ _______ _______.
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