What is conflict management? Examine the contemporary debates on the different models of conflict management.

Conflicts of various magnitudes occur frequently. You share a workspace with a colleague who consistently leaves the space disorganized and messy, which seems unprofessional to you since patients are seen in that office. Or a senior colleague insists being the first author on a research paper when you did all the work. In the preoperative area, the anesthesiologist disagrees with your surgical plan in the presence of the patient. A more extreme example would be a disruptive physician who yells or throws charts or instruments.

The frequency of conflict has been measured in several settings. In an observational study of operating rooms, conflicts were described as “high tension events”; in all surgical cases observed there was at least one and up to four high tension events. Another study found on average four conflicts per operation emerged among operating room team members. In a survey of 5,000 full time ________ _______ _________ _______ ___ _________ ______ ______ __________ _________ __________.
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