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Chain of command is a fundamental principle of management that defines the formal line of authority through which orders, instructions, responsibilities, and information flow from the top level of management to the lower levels of an organisation. It establishes who reports to whom and clarifies the authority and responsibility of each position. In simple terms, the chain of command represents the hierarchical structure of an organisation. The concept is closely associated with Henri Fayol’s principles of management. According to Fayol, authority should flow through a clear and continuous line from the highest level of management to the lowest level. Every employee should know their immediate superior and the person or persons under their supervision. This prevents confusion regarding authority and responsibility. The chain of command generally begins with the top ______ ______ ______ _________ _________ ________ ___ _______.
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