Question
What do you understand by consumer behaviour and explain the importance of understanding retail consumer behaviour.
Answer :
Word Count : 440
Consumer behavior refers to the study of how individuals, groups, or organizations select, purchase, use, and dispose of products, services, ideas, or experiences to satisfy their needs and wants. In the context of retailing, consumer behavior focuses on understanding the factors that influence shoppers’ decisions, including psychological, social, cultural, and personal elements. Psychological factors encompass motivation, perception, learning, beliefs, and attitudes, all of which shape the way consumers evaluate and choose products. Social _______ ___ ________ ________ _________ _________ ____ ______.
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Consumer behavior refers to the study of how individuals, groups, or organizations select, purchase, use, and dispose of products, services, ideas, or experiences to satisfy their needs and wants. In the context of retailing, consumer behavior focuses on understanding the factors that influence shoppers’ decisions, including psychological, social, cultural, and personal elements. Psychological factors encompass motivation, perception, learning, beliefs, and attitudes, all of which shape the way consumers evaluate and choose products. Social _______ ___ ________ ________ _________ _________ ____ ______.
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