What do you mean by BATNA and ZOPA?
BATNA and ZOPA are terms commonly used in negotiation and are essential concepts in the field of Organisational Behaviour. Let's explore each term:
BATNA (Best Alternative to a Negotiated Agreement): BATNA refers to the best course of action that a person can take if a negotiation ends without reaching ___ _________ __________ ________ __________ ______ ____ ____ ______ ________.
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