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Retail industry involves a wide range of activities such as receiving goods, unloading and storing merchandise, operating shelves and displays, handling cash, using electrical equipment, cleaning stores, transporting materials, and interacting continuously with customers. Because of these activities, retail employees may be exposed to several occupational hazards. Occupational hazards are workplace conditions or activities that can cause injury, illness, stress, or other harm to employees. From a Business Ethics perspective, protecting employees from such hazards is not only a legal responsibility but also a moral obligation of the organisation. A business has a duty to provide a safe, healthy, and respectful working environment for its employees. One of the most common measures for handling occupational hazards is proper identification and assessment of workplace risks. Retail organisations should regularly inspect their stores, warehouses, stockrooms, loading areas, offices, and other working spaces. Hazards such as wet floors, obstructed pathways, unstable shelves, exposed electrical wires, poorly stored goods, inadequate lighting, and unsafe equipment should be identified. Risk assessment helps management determine the probability and seriousness of accidents and take preventive measures before employees are harmed. Employee training is another important measure for occupational safety. Retail workers should be trained in safe methods of lifting, carrying, stacking, handling equipment, using ladders, operating machinery, responding to emergencies, and dealing with hazardous substances. New employees should receive safety orientation before beginning work. Refresher training should also be organised regularly because safety __________ ____ _______ __________ _________.
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