What are the benefits of having quality management system? Give the step for its implementation. List the records to be maintained as per ISO 9001. 

A quality management system (QMS) is a framework of policies, processes, procedures, and records used by organizations to ensure that their products and services consistently meet customer and regulatory requirements. Implementing a QMS provides numerous benefits to an organization, including:

1. Improved customer satisfaction: A QMS ensures that customer requirements are clearly defined, and products and services are consistently delivered to meet those requirements. This leads to higher customer satisfaction and loyalty.

2. Better decision making: With a QMS in place, an organization has access to quality data and metrics that can inform better decision making at all levels of the organization.

3. Enhanced efficiency and productivity: A QMS helps to identify and eliminate inefficiencies and waste in processes, leading to improved productivity and reduced costs.

4. Reduced risk: By identifying and managing risks in advance, a QMS helps to prevent quality issues, customer complaints, and potential legal liabilities.

5. Increased employee engagement: A ___ ______ ______ ___ ____ _______.
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