Question

Voice and non- voice processes

18 Feb 2025
Answer :
Word Count : 142
AspectVoice ProcessNon-Voice Process
DefinitionInvolves direct interaction with customers through phone calls.Involves backend support without direct voice communication.
Skills RequiredStrong communication skills, active listening, problem-solving, and language proficiency.Good typing speed, analytical skills, knowledge of accounting software, and attention ___ ___ _________ _________ _____ __________.
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