TQM as a management approach

Question

09 Feb 2021

Answer :

Word Count : 360

Total Quality Management (TQM) is a comprehensive management approach that emphasizes continuous improvement in all aspects of an organization's operations. In the context of event management, TQM plays a crucial role in ensuring the successful planning and execution of events.

1. Customer Focus: TQM in event management begins with understanding the needs and expectations of the event's attendees. It involves collecting feedback and using it to enhance future events. Customer satisfaction is _________ __________ _______ ________ _________.
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