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Strategic Planning	Operational Planning
Long-term planning	Short-term planning
Concerned with the overall vision, mission, and goals of the organization

i. Phases of Decision Making	a. Off the job techniques
ii. On the job techniques	b. Kelly
iii. Case Studies	c. Henry Mintzberg
iv. Trait Theory	d. Coaching
v. Path-goal Leadership Theory	e. House

 

Organizing Skills

Process of Strategy Formulation

 Fill in the blanks: 
   i. Unfreezing, Moving and Refreezing are stages of ----------     ------------------
   ii. MIS means ----------------------------------------.
   iii. The ability to work with resources in particular area of            expertise comes under --------------- skills.
   iv. ---------------- is the right to command and extract                     obedience from others.
   v. Good management requires future directed ----------- 

Responsibility of manager towards his customers 

How will we calculate annual manpower wastage under BIM?