Question

Rebranding exercises by Indian organisations (such as Air India, LIC, or Tata Group digital transformation) involve communication across multiple media platforms.

Analyse any one rebranding campaign and discuss how integrated communication strategies are used to ensure message consistency and audience acceptance.

(Relevant Units: Unit 11 - Branding Across Media; Unit 12 - Integrated Communication Strategies)

06 Jan 2026
Answer :
Word Count : 501
In the case of Air India's rebranding campaign, the company utilized an integrated communication strategy that effectively ensured message consistency and audience acceptance. Air India's rebranding was part of a larger digital transformation effort, aimed at revitalizing the brand's image, enhancing customer experience, and appealing to a more modern, tech-savvy audience. The strategy spanned across multiple media platforms, including digital, television, print, and social media, to create a unified message. The first key aspect of the campaign was the visual redesign of Air ________ _______ ____ ______ ________ _______ _______ ___ ______ _________ ______.
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