Quality Circles management technique with example

Quality Circles is a management technique that is used to improve the quality of products or services through the participation of employees. Quality Circles involves a group of employees who work together to identify and solve problems related to quality, productivity, or customer satisfaction. Quality Circles is a participatory approach to quality management that promotes teamwork, innovation, and continuous improvement.

The Quality Circles approach was developed in Japan in the 1960s by Kaoru Ishikawa, a quality control expert, and is based on the philosophy of Total Quality Management (TQM). Quality Circles have since become popular in many countries around the world, including the United States, Europe, and Asia.

The main features of Quality Circles are:

1. Small groups: Quality Circles typically involve groups of 6-10 employees who work in the same area or department.

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