Quality circles
Quality circles are a participatory management technique that originated in Japan in the 1960s. They are small groups of employees who come together voluntarily to identify and solve work-related problems, with the aim of improving quality, productivity, and employee satisfaction within an organization.
The concept of quality circles is based on the idea that those closest to the work processes are in the best position to identify and address issues. The circles typically consist of around 5 to 15 employees who work _____ __________ ______ __________ _____.
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