Outline the problems and challenges being faced by your utility and suggest ways in which these could be addressed to improve its overall performance.

The power distribution sector faces numerous challenges that hinder its efficiency, reliability, and financial sustainability. These issues range from technical and operational inefficiencies to financial constraints and regulatory complexities. Addressing these problems requires a combination of technological advancements, policy reforms, and operational improvements.  

One of the primary challenges is high Aggregate Technical & Commercial (AT&C) losses. These losses arise due to power theft, transmission inefficiencies, and inadequate billing and collection mechanisms. Many utilities suffer from outdated infrastructure, leading to excessive technical losses. Moreover, unauthorized connections and meter tampering contribute to commercial losses. To address this, smart metering, GIS mapping of distribution networks, and stringent enforcement of anti-theft regulations can be implemented. Utilities should also promote prepaid metering and digital payments to improve revenue collection.  

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