Office systems, procedures, methods and routines are interchangeable terms.

According to Miltion Reitzfeld “Success in business, government and non-profit venture is determined by the maximum utilization of people, information and resources. Such utilities can be achieved only through the development, installation and supervision of appropriate systems and procedure”

According to Terry,” A system is a network of procedures which are integrated and designed to carry out the major activity”.

According to Littlefield, A system may be defined as,” a ground of interrelated and interdependent parts operating in sequence according to a predetermined plan in order to achieve a goal or a series of goals”

Principles of Office Systems:

Every office has its own systems. The systems are not identical in all offices. They vary with the type and size of business. However, whatever system is evolved, it should ensure maximum efficiency. Following are some of the important principles of office systems.

Good flow of work without bottlenecks should be ensured.

Unnecessary duplication of work and records should be avoided.

Movement of staff should be kept to a minimum.

Unnecessary writing would be avoided.

Best use of specialization should be made.

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