In all aspects of life, effective communication is critical to success. Particularly beneficial for those in positions of leadership and management, almost all aspects of work and functionality are affected by communication. Training specialists Brad Humphrey and Jeff Stokes identify communication skills as being amongst the most important skills for modern supervisors. Andrew Posner, a career counsellor, advises that employees looking for career advancement require such “transferable skills” as the ability to “analyze, write, persuade, and manage”. Effective leaders are able to use a wide variety of media and strategies to communicate. They are not only skilled at using verbal communication skills, but they are also adept at reading nonverbal cues. Great leaders collaborate to foster harmony and amicability at work and help teams achieve organizational objectives, in addition to writing regular and constructive messages, gathering and conveying information, and making informed decisions for better productivity. Additionally, they collect useful information through informal networks such as the company grapevine; they can communicate effectively and persuasively in core groups and formal presentations; and they write with conviction. Relying on the latest systems and technology to improve their day-to-day operations, modern day managers employ modern collaborative software like Skype and Google docs, Team Viewer to communicate more efficiently in real time with their colleagues all over the world. In today's world, apart from using e-mail as a competent communication tool, Managers are also using social media networks to launch, promote, and collaborate with potential clients and customers. Online collaborative postIt notes are a great way to share ideas within a team. In contrast to the traditional methods like newsletters, flyers, and brochures, modern day managers are enhancing their professional reach exponentially by writing professional e-mails, relevant WhatsApp messages, effective business blogs, informative podcasts, and so on to connect with a wide variety of stakeholders. However, depending on the purpose and scope of your writing, having your authentic voice and personal style to communicate with different individuals and groups is even more essential. Clear and honest communication can strengthen the relationships at the workplace. Leaders need to keep themselves abreast with latest motivational theories and leadership models to help create a stable system and philosophy for their own business enterprise viable in their indigenous surroundings. It’s imperative on the part of managers to acknowledge the contribution of employees every now and then by generously offering words of appreciation such as “thank you”, “great job”, “commendable effort”, “laudable effort” etc. These kind expressions recognize individual effort, increase loyalty and inspire people to work even harder. In a survey by Mc Kinsey Quarterly in 2009 it has been stated that praises from immediate superiors can empower and motivate employees. Delayed feedback, stilted and rude content, delayed action; fewer personal pronouns can mark a manager’s expression discourteous, impolite and offensive. However, putting a focus on interpersonal relations, conversational tone, immediate feedback, prompt action and usage of more personal pronoun, simpler yet colloquial expressions can bring the manager closer to his subordinates and other members of the organization. “You” is more preferable than “I” or “We” in most instances. Use of more positive words can draw more encouraging response from the listeners. 

i) What is the role of great leaders in a company? Discuss.

Ans:- Great leaders collaborate to foster harmony and amicability at work and help teams achieve organizational objectives, in addition to writing regular and constructive messages, gathering and conveying information, and making informed decisions for better productivity.

ii) What does the writer mean by “----they are also adept at reading nonverbal cues.” 

Ans:- They are not only skilled at using verbal communication skills, but they are also adept at reading nonverbal cues. Great leaders collaborate to foster harmony and amicability at work and help teams achieve organizational objectives, in addition to writing regular and constructive messages, gathering and conveying information, and making informed decisions for better productivity. Additionally, they collect useful information through informal networks such as the company grapevine; they can communicate effectively and persuasively in core groups and formal presentations; and they write with conviction. 

iii) How do managers communicate with their clients and customers in today’s world? 

Ans:- Clear and honest communication can strengthen the relationships at the workplace. Leaders need to keep themselves abreast with latest motivational theories and leadership models to help create a stable system and philosophy for their _______ ___ _____ ____ ______ __________ _____ ______ ______ _______ ____.
_________ ____ _____ _____ ________ _____ __________ _______ _____ _________ _____ ______.
___ _______ __________ _______ _____ __________ _________ ____.
_____ ____ __________ ___ ___.
_______ _____ ___ __________ __________ ___ ____ _____ _________ ______.
______ _________ __________ ________ _________ ___ _______ ______ _________.
___ ___ _______ __________ ______ ___ _______ ___ ______.
_________ _____ ____ ____ _______ _____ ___ __________ _____.
______ ____ __________ ____ ____ ___ _____ _______ ___ ______ _____.
____ _______ ____ ___ _____ ____ _______ __________ _____.
__________ ___ ______ ______ _________ ___ _______ _____.
_______ _____ __________ ______ ____ _______ ________ ________ ________ ______ _____.
__________ ____ _____ _______ __________ ___.
_________ _________ __________ ______ ___ _______ ___ __________ _________ _________ _________.
___ ___ __________ _________ _________ ____ _____ _______ ___ ___ _____ _______.
____ ________ ___ __________ ___.
_________ ______ _______ ________ _____ __________ ___ _______ ___ _______.
________ ______ ____ ____ _________.
_____ ______ ______ ______ ____ ____ ___ _________ _____ __________ ________ ____.
____ __________ ___ _________ ________ _________ _____.
_______ _________ ______ _____ ____.
____ __________ __________ ___ _________ __________ _____ ____ ____.
_____ _____ __________ ________ __________.
_________ __________ ______ _________ ________ _____ _________ ___ ___.
______ ____ ____ _________ ______ _________ __________ _______ _____ _____ ______.
_____ ________ __________ ______ ___ __________ _______ _________ _______.
_____ __________ __________ ____ _____ ________.
_____ _______ __________ ____ __________ __________ _________ ___ _____ ___ ___.
______ _______ ____ ___ ____ ______ ____ ______ ___.
_______ ________ __________ _________ _________ __________ _______ ________ ___ _____ __________.
_________ _____ ___ ___ __________ _______ _________.
_________ _____ _________ _________ ____ _______ _____ ___ __________.
_____ ______ ___ __________ ___ ________ _____ _____ ________.
___ ____ _____ ________ ___ ____ ___.
____ _________ _________ __________ ____ ________ _______.
_______ ______ _______ _____ ___ _______ ________ ________ _______.
_______ _____ ___ ___ ______ ___ _________ __________ _________.
_________ __________ ____ ________ ___ _____ ___ ___.
________ _____ _______ _________ ________ ________ ______ ___ _____ _________.
______ ___ ______ _________ ___ __________ ___ __________.
_____ __________ _____ _______ __________ __________ ____ ________.
____ _______ ___ ____ ___.
________ _____ _________ ________ ___ _______ __________ _____.
___ _________ __________ __________ ________ ___ ________ ____ ______ __________ __________.
________ _____ _______ ____ __________ ______ __________ ______ ______ _________ _______ ________.
_________ ________ __________ _______ _______ ______ ________ ________ _____.
__________ ______ _______ _________ ________ _________ ___ ______ ________ ____ __________ ______.
____ __________ _________ ___ ______ _____.
________ _______ ______ ____ _______ _____ ________ ________.
________ __________ _________ ______ ____ __________.
________ ___ _______ _________ _________ _____ _________ ______ ______ _______ _____.
___ ______ _______ ____ ____ _______ _______ _________ __________ ________ _________.
_______ __________ ___ ______ ___ ____ ________ ______ _______ ___ ____.
_______ ______ _____ ________ _________ _________ ___.
____ _________ __________ ___ _______.
_____ _____ _____ ____ _____ _____ _______ ___.
_________ _____ _______ _______ __________ ______ __________ _____ _______ _____ ______ ________.
_____ __________ __________ _______ _______.
_________ _______ _______ ___ ______ ___.
_________ _______ __________ _____ ___ ___ _________ _________ ____.
_______ ______ ____ _____ _______ __________.
__________ _____ ___ ______ _______ ____.
________ _______ ______ ________ ____ _______ _______ ___ __________ ___.
_________ __________ ___ ___ __________ ______ ______ ______ ____ ________ _______.
__________ _______ ________ ______ __________ ______.
______ ________ _______ ________ _____ _________ __________ ___ __________ __________ ___.
__________ ______ _______ ______ _____ ___ __________.
_____ _________ __________ ________ ____ _________ _______ ________.
____ ___.
Get Full Answer on WhatsApp