Highlight the principles of Citizens’ Charter.

Question

11 Sep 2024

Answer :

Word Count : 369

The Citizens’ Charter is a public policy initiative aimed at improving transparency, accountability, and quality of services provided by government institutions to the public. It originated in the United Kingdom in 1991 and was adopted in India in the late 1990s as part of administrative reforms to improve governance and service delivery. The primary objective of a Citizens’ Charter is to _______ ______ _____ ____ ___ ________ _________ ______ ______ _________ ________ ______.
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