Explain the following terms in detail:
a. Invoice
b. Credit Note
c. Purchase Order
d. Contact Rate
e. Promise Rate
f. Kept Rate
a. Invoice: An invoice is a commercial document issued by a seller to a buyer, indicating the products, quantities, and agreed prices for products or services the seller has provided to the buyer. It serves as a request for payment from the buyer to the seller. In an O2C process, invoices are generated and sent to customers after goods or services have been delivered or rendered.
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