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Information and Communication Technology (ICT) has emerged as a significant instrument for improving the efficiency, transparency, accountability, and responsiveness of governance systems. In the context of Public Systems Management, ICT facilitates better planning, implementation, monitoring, and evaluation of public programmes by enabling effective management of information and strengthening the relationship between government and citizens. One of the major roles of ICT in good governance is enhancing transparency and accountability in public administration. Digital platforms provide easy access to government information, policies, schemes, budgets, and administrative _______ _________ ______ _______ ________.
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