Every organization has a specific quality programme. Discuss the quality programme followed by an organization of your choice and how it helps the organization sustain in the competitive world.
Total Quality Management (TQM) is a comprehensive approach to management that seeks to improve the quality of products and services through continuous refinement of processes and the involvement of all employees. One organization that has successfully implemented a TQM program is Toyota Motor Corporation. Toyota's commitment to quality has played a pivotal role in its sustained success in the highly competitive automotive industry.
Toyota's quality program is deeply rooted in its organizational culture and is often referred to as the "Toyota Production System" (TPS). TPS is a TQM framework that originated in the 1950s and has since become a benchmark for quality management across various industries. The _____ __________ ____ _______ ____ _______ __________.
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