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The Second Administrative Reforms Commission provided a comprehensive blueprint for strengthening India’s personnel administration by emphasising values-based governance, professionalism and accountability. It recommended a shift from a rules-driven to a results-oriented personnel system to make public services more citizen-centric. A central theme was the modernisation of recruitment, training and performance assessment to ensure that civil servants are better equipped ________ __________ _____ ___ _____ _________.
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