Question
Discuss the 3 teer redressal mechanism provided under the Consumer Protection Act, 1986..
Answer :
Word Count : 468
The Consumer Protection Act, 1986, provides for a three-tier redressal mechanism to protect the rights of consumers and provide them with a speedy and effective resolution of their grievances. The three-tier redressal mechanism includes the following:
- District Consumer Disputes Redressal Forum: The first tier of redressal mechanism is the District Consumer Disputes Redressal Forum, also known as the District Forum the district level to address complaints where the value of the goods or services and the compensation claimed is up to Rs. 20 lakhs. The District Forum is headed by a president who is a retired or a sitting district judge and has two other members who are experts in the field of consumer protection. The ___ __________ _______ ___ _________ ______ ________ ________ ___ ___.
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