Describe the salient features of Consumer Protection Act.1986.

The Consumer Protection Act, 1986 was enacted to provide a mechanism for the protection of consumers' interests and to promote their rights. This legislation aims to safeguard consumers against unfair trade practices, exploitation, and fraud in the marketplace. The Act seeks to ensure that consumers are informed about their rights and are provided with a platform to seek redressal in cases of grievances.

### 1. Definition of Consumer:
The Act defines a consumer as any person who buys goods or services for personal use and not for resale or commercial purposes. This definition extends to individuals who purchase goods or services for their own use, including the beneficiaries of the goods or services. It covers consumers who buy both goods and services.

### 2. Consumer Rights:
The Consumer Protection Act, 1986, enshrines six basic rights for consumers:
   - Right to Safety: This right ensures that consumers are protected against products and services that are hazardous to health or life.
   - Right to be Informed: Consumers are entitled to accurate information about the goods and services they purchase, including details like ingredients, prices, and usage instructions.
   - Right to Choose: This ensures that consumers have access to a variety of goods and services at competitive prices.
   - Right to be Heard: Consumers have the right to voice their concerns and grievances. They can seek redressal if they feel wronged.
   - Right to Redressal: This right allows consumers to seek compensation or rectification of problems related to faulty goods or unsatisfactory services.
   - Right to Consumer Education: This promotes awareness about consumer rights and responsibilities, enabling them to make informed decisions.

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