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Monitoring and evaluation (M&E) is a systematic process used in health programmes to assess whether planned activities are implemented effectively, resources are utilized efficiently, and intended health outcomes are achieved. It enables programme managers, policymakers, healthcare providers, and funding agencies to measure progress, identify challenges, and make informed decisions for continuous improvement. In operations management in health care, M&E ensures that healthcare services are delivered efficiently while maintaining quality, accessibility, and accountability. Monitoring is the continuous and routine collection, analysis, and reporting of information related to programme implementation. It focuses on tracking inputs, activities, outputs, and immediate results. Monitoring helps determine whether the programme is progressing according to the planned schedule and whether resources such as staff, equipment, medicines, and finances are being utilized appropriately. It provides timely information that allows managers to identify operational problems and take corrective action before they become major issues. Evaluation is a systematic assessment conducted periodically to determine ___ ______ ______ ___ ______.
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