Describe the functional theory of communication and explain how it is useful in effective decision-making.

The functional theory of communication is a framework that focuses on how communication serves specific functions within an organization or society, emphasizing its role in achieving certain goals and outcomes. This theory views communication as a process that helps individuals or groups exchange information, ideas, and emotions to facilitate actions and decision-making. Developed by scholars such as Harold D. Lasswell and Charles E. Osgood, the functional theory outlines several key functions that communication serves, including information dissemination, coordination, motivation, and socialization.

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