Critically discuss the role of communication channels in development work with suitable examples?

Communication Channels

Communication is central to all meaningful collaboration and teamwork. Communication keeps a whole organization moving. There are different ways we can communicate such as written communication, verbal communication, non-verbal communication and visual communication.

It is important that whatever type of communication we choose, the information needs to be conveyed effectively. Various modes or medium to transmit and receive the information is referred as “communication channels”.

Number of communication channels

There has to be a direct channel between any of the 2 people involved in a communication. The number of direct channels which can exist with “N” number of stakeholders will be “N(N-1)/2”. As the number of stakeholder increases in a team, the number of channels increases much faster. The high number of channels can make communication very complex.

There are number of different types of communication channels exist as listed below:

1. Face-to-face conversations   
2. Videoconferencing
3. Audio conferencing
4. Emails
5. Written letters and memos
6. Chats and messaging
7. Blogs
8. Formal written documents
9. Spreadsheets etc.

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